{"id":7517,"date":"2026-07-02T14:57:58","date_gmt":"2026-07-02T12:57:58","guid":{"rendered":"https:\/\/arp.hr\/?page_id=7517"},"modified":"2026-07-02T15:08:37","modified_gmt":"2026-07-02T13:08:37","slug":"pravila-trgovine","status":"publish","type":"page","link":"https:\/\/arp.hr\/en\/pravila-trgovine\/","title":{"rendered":"Pravila trgovine"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7517\" class=\"elementor elementor-7517\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff35486 e-con-full e-flex e-con e-parent\" data-id=\"ff35486\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-05baa7a e-con-full e-flex e-con e-child\" data-id=\"05baa7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee37742 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ee37742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/arp.hr\/en\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"16\" viewbox=\"0 0 20 16\" fill=\"none\"><g clip-path=\"url(#clip0_993_13351)\"><path d=\"M9.99989 3.21313L2.86758 9.09321C2.86687 9.10588 2.86468 9.11842 2.86106 9.13058C2.85776 9.14265 2.85572 9.15502 2.85498 9.16751V15.121C2.85757 15.331 2.94211 15.5317 3.09058 15.6803C3.23905 15.8288 3.43968 15.9135 3.64968 15.9162H8.41179V11.1523H11.588V15.9162H16.3514C16.5612 15.913 16.7616 15.8282 16.9099 15.6797C17.0582 15.5313 17.1427 15.3308 17.1457 15.121V9.16838C17.1468 9.143 17.1425 9.11767 17.1331 9.09408L9.99989 3.21313Z\" fill=\"#5E5E59\"><\/path><path d=\"M19.8619 7.75363L17.1454 5.49423V0.43492C17.1475 0.382211 17.1386 0.329642 17.1194 0.280519C17.1002 0.231396 17.071 0.186781 17.0337 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19.8619 7.75363Z\" fill=\"#5E5E59\"><\/path><\/g><defs><clippath id=\"clip0_993_13351\"><rect width=\"20\" height=\"15.9161\" fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90be34f elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"90be34f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3fc9fa e-con-full e-flex e-con e-parent\" data-id=\"f3fc9fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2160e9e e-con-full e-flex e-con e-child\" data-id=\"2160e9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb094c2 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"bb094c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pravila trgovine<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab9353d e-con-full e-flex e-con e-parent\" data-id=\"ab9353d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-304bf08 e-con-full e-flex e-con e-child\" data-id=\"304bf08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc3c83 elementor-widget elementor-widget-text-editor\" data-id=\"ccc3c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sigurnost pla\u0107anja<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3cfcbe elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b3cfcbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pri pla\u0107anju karticama uklju\u010denima u 3-D Secure program, Va\u0161a banka uz provjeru valjanosti kartice dodatno potvr\u0111uje i Va\u0161 identitet putem jednokratnog tokena, lozinke ili biometrijske autentifikacije (ovisno o banci). Time se osigurava dodatna razina sigurnosti prilikom online kupnje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61d1081 e-con-full e-grid e-con e-child\" data-id=\"61d1081\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8fb3cc elementor-widget elementor-widget-image\" data-id=\"b8fb3cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/visa.svg\" class=\"attachment-large size-large wp-image-7506\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bed97b elementor-widget elementor-widget-image\" data-id=\"0bed97b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" data-src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/mastercard.svg\" class=\"attachment-large size-large wp-image-7505 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/800;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df753a3 elementor-widget elementor-widget-image\" data-id=\"df753a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" data-src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/maestro.svg\" class=\"attachment-large size-large wp-image-7504 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/800;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c29bf6 elementor-widget elementor-widget-image\" data-id=\"3c29bf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" data-src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/discover.svg\" class=\"attachment-large size-large wp-image-7503 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/800;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9226ac elementor-widget elementor-widget-image\" data-id=\"c9226ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" data-src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/diners.svg\" class=\"attachment-large size-large wp-image-7502 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/800;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0f434b elementor-widget elementor-widget-image\" data-id=\"a0f434b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" data-src=\"https:\/\/arp.hr\/wp-content\/uploads\/2025\/11\/amex.svg\" class=\"attachment-large size-large wp-image-7501 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/800;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-589062f e-con-full e-flex e-con e-child\" data-id=\"589062f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-214430a elementor-widget elementor-widget-text-editor\" data-id=\"214430a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Izjava o privatnosti<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f54b7c elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9f54b7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Voditelj obrade osobnih podataka je <b>ARP d.o.o.<\/b>, sa sjedi\u0161tem u Svetom Ivanu Zelini, Zelingradska 71, OIB: 34734835141, kontakt e-mail: arp@arp.hr.<\/p><p>Va\u0161a privatnost nam je va\u017ena. Svi osobni podaci koje nam dostavite putem ove web stranice koriste se isklju\u010divo u svrhu obrade narud\u017ebi, komunikacije s korisnicima i ispunjenja zakonskih obveza. Podaci se \u010duvaju na siguran na\u010din te nisu dostupni tre\u0107im stranama, osim kada je to nu\u017eno za izvr\u0161enje usluge (npr. dostavna slu\u017eba ili banka za obradu pla\u0107anja).<\/p><p>Kori\u0161tenjem ove web stranice suglasni ste s obradom svojih osobnih podataka u navedene svrhe, u skladu s va\u017ee\u0107im propisima o za\u0161titi osobnih podataka (GDPR).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c3df0f e-con-full e-flex e-con e-child\" data-id=\"9c3df0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47ebcf4 elementor-widget elementor-widget-text-editor\" data-id=\"47ebcf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Reklamacije<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f88e804 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f88e804\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ako niste zadovoljni isporu\u010denim proizvodom ili uslugom, imate pravo na reklamaciju. Reklamacije mo\u017eete poslati na e-mail adresu <b>arp@arp.hr<\/b>, uz opis problema i, po mogu\u0107nosti, prilo\u017eene fotografije ili dodatnu dokumentaciju.<\/p><p>Sve zaprimljene reklamacije obra\u0111ujemo u najkra\u0107em mogu\u0107em roku, a najkasnije u zakonski predvi\u0111enom roku. Nakon obrade, obavijestit \u0107emo Vas o ishodu i daljnjim koracima, uklju\u010duju\u0107i zamjenu proizvoda, povrat sredstava ili drugo odgovaraju\u0107e rje\u0161enje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pravila trgovine Sigurnost pla\u0107anja Pri pla\u0107anju karticama uklju\u010denima u 3-D Secure program, Va\u0161a banka uz provjeru valjanosti kartice dodatno potvr\u0111uje i Va\u0161 identitet putem jednokratnog tokena, lozinke ili biometrijske autentifikacije (ovisno o banci). Time se osigurava dodatna razina sigurnosti prilikom online kupnje. Izjava o privatnosti Voditelj obrade osobnih podataka je ARP d.o.o., sa sjedi\u0161tem u [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7517","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pravila trgovine - ARP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/arp.hr\/en\/pravila-trgovine\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravila trgovine\" \/>\n<meta property=\"og:description\" content=\"Pravila trgovine Sigurnost pla\u0107anja Pri pla\u0107anju karticama uklju\u010denima u 3-D Secure program, Va\u0161a banka uz provjeru valjanosti kartice dodatno potvr\u0111uje i Va\u0161 identitet putem jednokratnog tokena, lozinke ili biometrijske autentifikacije (ovisno o banci). Time se osigurava dodatna razina sigurnosti prilikom online kupnje. 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Time se osigurava dodatna razina sigurnosti prilikom online kupnje. 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